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All orders are processed in USD. While the content of your cart is currently displayed in CYN, you will checkout using USD at the most current exchange rate.

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Shipping Policy

Order Confirmation and Shipping Process

Here’s how we handle your order from start to finish:


1. Order Confirmation

Once your order is placed successfully, a confirmation email will be sent to your provided email address within 2 hours.

  • Haven’t received it? Please check your spam or junk folder.


2. Order Processing

We need 2-4 business days to conduct quality checks and prepare the best shipping method for your order.

  • You will receive a shipping confirmation email with a tracking number once your order has been dispatched.
  • Important: For orders containing multiple items, processing time will be based on the item that takes the longest to prepare.


3. Shipping Timeline

  • Standard Shipping: Estimated delivery within 20-25 business days.
  • Note: Delivery times may vary depending on your location and courier service availability. Deliveries are not made on Bank Holidays.


4. Order Delivery

Most packages arrive quickly and in excellent condition, according to customer feedback.

We appreciate your patience as we work to ensure your order is handled with care and arrives safely!

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